Security

At Rentelio, we take security seriously. We understand that you trust us with important information about your properties, tenants, and finances. We have designed our platform from the ground up to safeguard your data.

Data Encryption

We use industry-standard encryption to protect your data both in transit and at rest.

• In Transit: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) 1.2 or higher. This ensures that no one can intercept your data while it travels across the internet.
• At Rest: Sensitive data stored in our databases is encrypted using AES-256 encryption.

Payment Security

We do not store your credit card information on our servers. All payment processing is handled byStripe, a PCI Service Provider Level 1 certified payment processor. This is the most stringent level of certification available in the payments industry.

Infrastructure Security

Our infrastructure is hosted on world-class cloud providers with robust physical and digital security measures.

• Firewalls: We use web application firewalls (WAF) to protect against common attacks.
• DDoS Protection: Automated systems to mitigate Distributed Denial of Service attacks.
• Regular Backups: Your data is backed up regularly to prevent data loss.

Access Control

We implement strict access controls for our internal tools and systems. Access to customer data is limited to authorized employees who need it to perform their job functions (e.g., customer support).

Vulnerability Reporting

If you believe you have found a security vulnerability in our platform, please let us know immediately by emailing security@rentelio.io. We appreciate your help in analyzing and fixing potential issues.